CT DMV launches new operating model to provide critical services

On Tuesday, March 24, 2020 employees were informed of a new operating model which was crafted by DMV leadership. The new model allows DMV to provide critical services supporting businesses deemed essential by Governor Lamont’s executive order via mail, web and phone. On Sunday March 22, DMV employees were asked to not report to work on Monday, March 23, allowing leadership to finalize the new operating model. Staff reporting to work on Tuesday were informed of the changes in service delivery and their role in delivering services in this time of need. The new model, in effect as of Wednesday, March 25, will effectively deliver needed services with limited staff working remotely and on-site at the Wethersfield facility.

Credentials Extension: 180-day extension for expiring DMV credentials.

Driver's License

The extension is intended to help safeguard the general public by providing customers with renewal options.

Important Updates: Current DMV Information

Driver's License


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Location Status Check in on the status of DMV and partner branches

FAQs Know the key facts

Extended Deadlines Learn what DMV credentials are covered by Credentials Extension

Remote Services DMV services online or by phone

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Contacts & Links Email the DMV or connect to coronavirus information